Field Auto Damage Appraiser

The Field Auto Insurance Appraiser will play a crucial role in our mission by assessing vehicle damages and helping our clients receive exemplary customer service.   The Field Auto Insurance Appraiser will embrace challenges and thrive in a dynamic environment dedicated to improving the customer’s experience working with CURE.

 

We are seeking a skilled and detail-oriented Field Auto Insurance Appraiser to join our team. In this role, you will be responsible for inspecting and assessing vehicle damages and providing accurate appraisals for our customers’ insurance claims. Your expertise will ensure that our clients receive fair and timely settlements while maintaining the integrity of our insurance policies.
 

Responsibilities

  • Vehicle Inspections: Conduct thorough inspections of damaged vehicles to determine the extent of damage, repair costs, and feasibility of repair.  For issues of causality, execution of our EDR technology will be used to vet any red flags. 
  • Appraisal: Accurately estimate the cost of repairs, replacement parts, and labor required to restore the vehicle to its pre-accident condition.
  • Documentation: Prepare detailed reports and documentation, including photographs, measurements, and descriptions of the damage, to support your appraisal findings.
  • Research: Stay informed about industry standards, repair techniques, and pricing trends to ensure accurate assessments.
  • Customer Interaction: Communicate with policyholders, claimants, and repair shops to explain appraisal findings, answer questions, and address concerns.
  • Negotiation: Negotiate repair estimates and settlements with repair facilities and claimants while adhering to company and regulatory guidelines.
  • Compliance: Ensure compliance with company policies, industry regulations, and ethical standards throughout the appraisal process.
  • Timeliness: Work efficiently to process appraisals and meet established deadlines for claims processing.

Qualifications

  • Strong written and oral communication skills
  • Comfortable working at a fast pace with deadlines
  • Resourceful with finding coaching solutions through investigation (estimate reviews, shadowing)
  • Valid driver's license
  • Ability to collaborate with stakeholders throughout the organization to solve a challenge
  • Proficient computer and communication skills necessary to develop appraiser communication through a variety of channels and platforms.

Benefits

  • Comprehensive health benefits including medical, dental and vision coverage
  • Generous paid time off (PTO days, sick days, and holidays)
  • Flexible spending options with FSA & HSA plans
  • Life and AD&D insurance
  • 401(k) with company match
  • Voluntary benefits such as legal services, pet insurance, and identity & fraud protection
  • 24/7 Employee Assistance Program (EAP) for employees and their families
  • Health & wellness perks including gym discounts, wellness reimbursements, and reward programs
  • Fun, engaging in-office events that support our culture

 

Physical Actions/Environment: Required job duties consist of prompt and regular attendance, ability to frequently move about the office to coordinate work with others; standing, sitting and typing for extended periods; and lifting and/or carrying up to 5 lbs. Ability to frequently communicate with others in-person, on the phone/virtually, and in writing. Ability to read, understand, process and evaluate large amounts of technical information and make related, informed decisions. 

Compensation: $70,720 - $90,000 annually based on experience

Schedule: We offer flexible work hours between 8:00 AM and 5:00 PM, with options like 8–4, 8:30–4:30, or 9–5. We do our best to support individual preferences, though schedules may be adjusted as needed to ensure strong coverage and teamwork.

We also offer a hybrid schedule: team members work onsite four days a week and can work remotely one day a week.

Location: Metro Detroit Area

 

We recruit, hire, employ, train and promote, and compensate individuals based on job-related qualifications and abilities. We respect the dignity and worth of each individual and are committed to an employment environment that is free from all forms of employment discrimination. 

 

CURE Auto Insurance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  This job description may be subject to change at any time.

 

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.




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